Nestbrella

NestBrella

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Privacy Policy

Last updated: September 20, 2024

At Nestbrella, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our home services. By accessing Nestbrella and using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services, including:

  • Personal Information: When you sign up or request services, we collect personal information such as your name, email, phone number, home address, and payment details.
  • Service Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
  • Cookies and Tracking: We use cookies and similar tracking technologies to monitor your activities on our site and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, personalize, and maintain our home services such as housekeeping and security.
  • To process your payments and manage your account.
  • To communicate with you, including sending promotional offers and updates.
  • To analyze usage patterns and improve our platform's functionality.
  • To comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering services. These include:

  • Payment Processors: Third-party services that handle payment transactions securely.
  • Service Providers: Contractors and vendors who assist in delivering housekeeping, security, or other services.
  • Legal Compliance: We may share your information if required by law, or to protect the rights, property, and safety of Nestbrella, our users, or others.

4. Data Security

We take data security seriously and implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please be aware that no method of data transmission over the internet is completely secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You can do so by logging into your account or contacting us at privacy@nestbrella.com. Additionally, you can opt-out of marketing emails by using the unsubscribe link in our communications.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Nestbrella does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.

If you have any questions about this Privacy Policy, please contact us at privacy@nestbrella.com.